Cancellation Policy

Appointment times are specifically reserved for our patients. If a person is unable to keep their appointment, they are asked to please notify us 5 business days in advance, in which case no charge will be made. Our late cancellation & no show fee is $200 for colonoscopy & gastroscopy procedures and $160 for missed consult or follow up appointments. Missed appointment fees are not an OHIP insured service. Appointments cannot be re-scheduled until outstanding invoices for missed appointments are paid in full.